Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Pokiesurf, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses by betting more than you planned.
Remember: the house always has an edge. Online casinos and pokies are games of chance, and outcomes are determined by random number generators. No strategy or system can guarantee winnings.
Age Verification
In Australia, you must be at least 18 years of age to gamble. If you are under 18, please do not use our services. We take age verification seriously and reserve the right to request proof of identity at any time.
If you're aware of anyone under the legal age gambling online, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be honest with yourself and watch for these warning signs:
- Gambling longer or with more money than intended
- Chasing losses by gambling more to recover money lost
- Thinking about gambling constantly or planning the next session
- Needing to gamble with increasing amounts to feel the same excitement
- Hiding gambling activity or lying about how much time or money you spend
- Gambling to escape stress, anxiety, depression, or other problems
- Neglecting family, work, or social commitments because of gambling
- Borrowing money or going into debt to finance gambling
- Experiencing relationship conflicts due to gambling
- Feeling irritable or anxious when trying to reduce or stop gambling
If you recognize any of these signs in yourself, it's important to seek help immediately.
Self-Help Tools & Safer Gambling Features
Most responsible gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose in a given timeframe
- Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
- Account Closure: Permanently close your account if needed
We encourage you to use these tools proactively. Taking control of your gambling is a sign of strength, not weakness.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations:
Australia
- Gambling Help Online — Free, confidential support for Australians
www.gamblinghelponline.org.au
1800 858 858 (free call)
United Kingdom
- GamCare — Free counselling and support
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Support and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Confidential helpline
www.ncpgambling.org
1-800-522-4700 (24/7)
International
- Gamblers Anonymous — Peer support groups worldwide
www.gamblersanonymous.org
If You Need Help, Take Action Now
Problem gambling is a treatable condition. Reaching out for help is a brave and important step. Whether you're experiencing difficulties yourself or concerned about someone else, the support organizations listed above offer:
- Free, confidential counselling
- Self-exclusion programs
- Information and education
- Peer support groups
Don't wait. Contact a support organization today if you need help.
Contact Pokiesurf
If you have questions about responsible gaming features or need assistance, please contact us. We're here to support your safe gaming experience.
Visit us at rickroser.com for more information.